Troubleshooting

Users and limit of active sessions
Yodel is a user based service. This means that each team member in your company who needs to make or answer phone calls, needs their own user license. If yo...
Thu, 4 Mar, 2021 at 3:01 PM
Short Code SMS
Yodel numbers are VoIP numbers and not real mobile or landline numbers. VoIP numbers can not receive short code messages (e.g. Verification SMS from banks)....
Tue, 11 May, 2021 at 2:22 PM
Caller ID Spoofing
Caller ID spoofing is the act of causing the telephone network to indicate to the recipient of a call that the sender of the call is somebody other than the...
Wed, 19 May, 2021 at 12:55 PM
Toll Fraud
What is toll fraud? Toll fraud is a scheme where fraudsters artificially generate a high volume of international calls on expensive routes. Fraudsters make...
Tue, 1 Jun, 2021 at 2:19 PM