Integrations

Dialogflow app permission
If you experience issues when setting up your Dialogflow account, please check if you have permission to create GCP projects in your account. Log in to the ...
Thu, 3 May, 2018 at 1:48 PM
Slack integration - delete and re-activate integration
If your Slack integration is not working or you want to update it please follow these steps: Click on "DELETE" next to the Slack sign on mana...
Thu, 25 Oct, 2018 at 4:47 PM
Zapier Integration
--- Zapier is a 3rd party tool that can be used in combination with Yodel. If you don't have a Zapier account, you can create one here. --- Firs...
Mon, 17 Jun, 2019 at 12:08 PM
Dialogflow Integration
Connect Yodel with Dialogflow to have full conversations with your callers. You can hand back over the call to Yodel at any time. --- Dialogflow is a 3r...
Mon, 17 Jun, 2019 at 12:10 PM
QnA Maker Integration
Yodel now integrates with your FAQs which are based on the tool 'QnA Maker'. With QnA Maker, you can automatically connect your Answers to FAQs a...
Mon, 17 Jun, 2019 at 12:15 PM
Atlassian HipChat integration
Firstly, go to manage.yodel.io/integrations and click on the "+" sign next to HipChat. You will then get redirected to your HipChat account. Yod...
Tue, 10 Jul, 2018 at 6:48 AM
Microsoft Teams integration
In order to get started with Yodel for Microsoft Teams please ensure you meet all the requirements before starting the setup. To proceed, you need both a Yo...
Tue, 7 May, 2019 at 2:17 PM
Slack notifications
CREATE A CHANNEL IN SLACK FOR YOUR PHONE CALLS Firstly, I'd recommend you to create a Slack channel dedicated to your phone calls only. This way you h...
Tue, 10 Jul, 2018 at 7:05 AM
Integrations
Yodel can get connected to various other software tools. To start the integration, go to manage.yodel.io/integrations There, you have an overview of the...
Tue, 31 Jul, 2018 at 10:06 AM
Drift integration - early access
How to install and use the Yodel Integration for Drift This is a brief article to help you use the new Yodel voice integration for the Drift conve...
Mon, 17 Jun, 2019 at 12:14 PM