Features
The Yodel browser extension supported by Chrome & Firefox lets you click on numbers directly from your browser to start a call. No matter if you're...
Tue, 9 Feb, 2021 at 10:53 AM
Go to the number settings (1. step) in https://manage.yodel.io/ and then click on one of your phone numbers (2. step). Scroll down to the o...
Wed, 14 Jul, 2021 at 12:55 PM
If you want to play some music while your callers are waiting for your team to answer the call activate the section "Music on hold" for your phone...
Tue, 10 Jul, 2018 at 3:41 AM
You can activate 'Ask for Reason' if you want to know why someone is calling before you answer the call. Simply activate 'Ask for Reason'...
Wed, 10 Feb, 2021 at 9:10 AM
This feature helps you when you are not able to answer the phone but want to leave the caller a message. This is similar to the iPhone feature when you have...
Wed, 10 Feb, 2021 at 9:11 AM
If you want to record a message when your team cannot answer the call activate the section "Voicemail" for your phone number in manage.yodel.i...
Wed, 28 Jul, 2021 at 3:46 PM
With Office Hours you can select time slots for when your business line should be active. Outside of your Office Hours, callers will get informed that they ...
Wed, 10 Feb, 2021 at 9:12 AM
To manage your contacts, please go to manage.yodel.io/contacts. There, you can edit the following: 1. adding a new contact (by clicking on "new...
Wed, 10 Feb, 2021 at 2:41 PM
The following list shows which languages and accents Yodel supports for the voice-over: English, US English, British English, Welsh English, Australi...
Thu, 11 Feb, 2021 at 3:04 PM
You can route calls to dedicated people or team in Slack by activating the 'Ask for reason and Voice IVR'-feature on manage.yodel.io. By adding k...
Wed, 10 Feb, 2021 at 9:17 AM