If you want to record a message when your team cannot answer the call activate the section "Voicemail" for your phone number in manage.yodel.io.
- Set a timeout when you want to forward the caller to voicemail.
- Define a text announcement or play an audio file before the beep.
- Decide if the call should get forwarded to a number after the timeout instead of sending them to voicemail.
The recorded voicemail will be transcribed and posted to Slack including the audio file of the voicemail.