Phone Settings

Ringback tone
The ringback tone is the audible indication that the call is ringing and waiting to get answered. Best practice is to answer your call immediately with a w...
Tue, 10 Jul, 2018 at 7:03 AM
SIP Support for hardware phones
Yodel can be connected via SIP to your hardware deskphones. The SIP support is currently a manual process. These are the steps: To start, please send us...
Tue, 18 Dec, 2018 at 1:54 PM
Porting phone numbers into Yodel
In most cases, you can use your exiting phone number with Yodel.  We can port over your existing phone number from your current phone provider. There are ex...
Mon, 7 Jan, 2019 at 10:59 AM
Best Practices for Audio Recordings
The telephony standard is 8-bit PCM mono uLaw with a sampling rate of 8Khz. Since this telephony format is fixed, any audio file uploaded to Yodel will be t...
Fri, 10 May, 2019 at 10:16 AM