Phone Settings

Ringback tone
The ringback tone is the audible indication that the call is ringing and waiting to get answered. Best practice is to answer your call immediately with a w...
Tue, 10 Jul, 2018 at 7:03 AM
Browser based push notifications to receive notifications for incoming calls
This article only applies to Desktop PCs (Windows, Mac, Linux). To never miss a call again with Yodel you can try our new push notifications feature. To...
Tue, 18 Jun, 2019 at 4:41 PM
SIP Support for hardware phones
Yodel can be connected via SIP to your hardware deskphones. The SIP support is currently a manual process. These are the steps: To start, please send us...
Tue, 16 Jul, 2019 at 6:43 PM
Best Practices for Audio Recordings
The telephony standard is 8-bit PCM mono uLaw with a sampling rate of 8Khz. Since this telephony format is fixed, any audio file uploaded to Yodel will be t...
Fri, 10 May, 2019 at 10:16 AM
User based push notifications
To update notifications for incoming calls, please go to https://manage.yodel.io/users/notifications All phone numbers in your account that you hav...
Tue, 18 Jun, 2019 at 6:07 PM
Caller ID
Yodel purchased phone numbers can not be registered in the United States’ CNAM Caller ID database. Thus, Yodel will display a caller ID composed of the Y...
Thu, 25 Jun, 2020 at 4:04 PM