Phone Settings

Ringback tone
The ringback tone is the audible indication that the call is ringing and waiting to get answered. Best practice is to answer your call immediately with a w...
Tue, 10 Jul, 2018 at 7:03 AM
Browser based push notifications to receive notifications for incoming calls
This article only applies to Desktop PCs (Windows, Mac, Linux). To never miss a call again with Yodel you can try our new push notifications feature. To...
Tue, 18 Jun, 2019 at 4:41 PM
SIP Support for hardware phones
Yodel can be connected via SIP to your hardware deskphones. The SIP support is currently a manual process. These are the steps: To start, please send us...
Tue, 16 Jul, 2019 at 6:43 PM
Porting phone numbers into Yodel
In most cases, you can use your existing local phone number with Yodel.  We can port over your existing phone number from your current phone provider. There...
Mon, 8 Jul, 2019 at 12:03 PM
Best Practices for Audio Recordings
The telephony standard is 8-bit PCM mono uLaw with a sampling rate of 8Khz. Since this telephony format is fixed, any audio file uploaded to Yodel will be t...
Fri, 10 May, 2019 at 10:16 AM
User based push notifications
To update notifications for incoming calls, please go to https://manage.yodel.io/users/notifications All phone numbers in your account that you hav...
Tue, 18 Jun, 2019 at 6:07 PM