JAPAN (JP)

Country Summary

Country nameJapan
ISO codeJP
RegionAsia
Major carriersNTT DoCoMo, SoftBank Mobile, KDDI, eMobile

Numbers Summary

Toll-Free Prefixes+81120, +81800
National Prefixes+8150

Japan: Local Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth
  • Certificate of tax payment
  • Utility bill

Date of Birth

Proof of Date of Birth

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Any other document issued by a governmental authority with the company’s name and address

Business Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Any other document issued by a governmental authority with the company’s name and address
  • Certificate of tax payment
  • Utility bill

Name of Authorized Representative

Proof of Identity

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual's name, address, and date of birth

Date of Birth of Authorized Representative

Proof of Date of Birth

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Address of Authorized Representative

Proof of Address

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth
  • Certificate of tax payment
  • Utility bill

Authorization of Representative

Proof that representative is authorized to act on behalf of the business

  • Power of attorney

Business Description

Proof of Business Description

  • Corporate registry or Articles of Incorporation
  • Other government-issued document with a business description

Business Purpose for Number

No documentation required

Beneficial ownership and identity (applicable for any person or entity that owns 25% or more shares of voting rights)

Proof of Beneficial Ownership 

  • Shareholders’ registry or equivalent document that includes shareholder information 

Name of Beneficial Owner

If applicable

Proof of Identity

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Other document issued by a governmental authority with the company's name and address 

Address of Beneficial Owner

If applicable

Proof of Address

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Other document issued by a governmental authority with the company's name and address

Name of Authorized Representative of Beneficial Owner

If applicable

Proof of Identity

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual's name, address, and date of birth

Date of Birth of Authorized Representative of Beneficial Owner

If applicable

Proof of Date of Birth

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Address of Authorized Representative of Beneficial Owner

If applicable

Proof of Address

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Authorization of Representative of Beneficial Owner

If applicable

Proof that representative is authorized to act on behalf of the beneficial owner

  • Power of attorney

Japan: National, Toll-Free Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth 

Address

May be anywhere in the world

Proof of Address

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth 

Date of Birth

Proof of Date of Birth

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Any other document issued by a governmental authority with the company’s name and address

Business Address 

May be anywhere in the world

Proof of Address

  • Corporate registry or foreign equivalent 
  • Company seal certificate or foreign equivalent
  • Any other document issued by a governmental authority with the company’s name and address
  • Certificate of tax payment
  • Utility bill

Name of Authorized Representative

Proof of Identity

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook
  • Passport
  • Resident card
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the legal representative's name, address, and date of birth 

Address of Authorized Representative

Proof of Address

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth 

Date of Birth of Authorized Representative

Proof of Date of Birth

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the legal representative's name, address, and date of birth

Authorization of Authorized Representative

Proof that representative is authorized to act on behalf of the business

  • Power of attorney

Business Description

Proof of Business Description

  • Corporate registry or Articles of Incorporation
  • Other government-issued document with a business description

Business Purpose for Number

No documentation required

Beneficial Ownership and Identity (applicable for any person or entity that owns 25% or more shares of voting rights)

Proof of Beneficial Ownership

  • Shareholders’ registry or equivalent document that includes shareholder information

Name of Beneficial Owner

If applicable

Proof of Identity

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Other document issued by a governmental authority with the company's name and address

Address of Beneficial Owner

If applicable

Proof of Address

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Other document issued by a governmental authority with the company's name and address

Name of Authorized Representative of Beneficial Owner

If applicable

Proof of Identity

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the legal representative's name, address, and date of birth

Date of Birth of Authorized Representative of Beneficial Owner

If applicable

Proof of Date of Birth

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the legal representative's name, address, and date of birth

Address of Authorized Representative of Beneficial Owner

If applicable

Proof of Address

“My Number� should be redacted from identity documentation prior to submission (if applicable)

  • Driver’s license 
  • Certificate of driving record 
  • Health insurance certificate 
  • Maternity passbook 
  • Passport 
  • Resident card 
  • Certificate of special permanent resident 
  • Seal certificate of the seal to be used to conclude the call transfer service agreement 
  • Any other photo ID issued by a governmental authority with the legal representative's name, address, and date of birth

Authorization of Representative of Beneficial Owner

If applicable

Proof that representative is authorized to act on behalf of the beneficial owner

  • Power of attorney

Japan: Local

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of Identity

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • National pension handbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • “My Numberâ€� card
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Address

Must be within locality or region covered by the phone number's prefix

Proof of Local Address

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • National pension handbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • “My Numberâ€� card
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth
  • Certificate of tax payment
  • Utility bill

Date of Birth

Proof of Date of Birth

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • National pension handbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • “My Numberâ€� card
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business Name

Proof of Identity

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Any other document issued by a governmental authority with the company’s name and address

Business Address

Must be within locality or region covered by the phone number's prefix

Proof of Local Address

  • Corporate registry or foreign equivalent
  • Company seal certificate or foreign equivalent
  • Any other document issued by a governmental authority with the company’s name and address
  • Certificate of tax payment
  • Utility bill

Name of Authorized Representative

Proof of Identity

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • National pension handbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • “My Numberâ€� card
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the legal representative's name, address, and date of birth

Date of Birth of Authorized Representative

Proof of Date of Birth

  • Driver’s license
  • Certificate of driving record
  • Health insurance certificate
  • Maternity passbook
  • National pension handbook
  • Passport
  • Resident card
  • Certificate of special permanent resident
  • “My Numberâ€� card
  • Seal certificate of the seal to be used to conclude the call transfer service agreement
  • Any other photo ID issued by a governmental authority with the individual’s name, address, and date of birth

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Yodel's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Yodel and its customers, and do not constitute legal advice. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.